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FAQs

What is the best way to get a quote?
Fill out the “get a quote” form OR call 804-740-6301 ext 1 Monday-Friday 9am-5pm.

Does Deep Run Roadhouse do tastings and consultations for wedding events?
We do complimentary tastings and consultations for all couples inquiring about wedding services. The best way to schedule a tasting is to fill out the “schedule a tasting” form. Our tastings are perfect for groups of 2 to 4 people. You will have the opportunity to taste most of our offerings, ask a bunch of questions, learn about our services and leave with a quote.

What is DRR’s Price Match Guarantee?
We will match or beat any advertised price or quote from any of our BBQ competitors. Please provide us with a quote that contains similar BBQ, side, and service options and we will match or beat the price.

Are plates, forks, napkins, serving utensils and food labels provided?
Yes, absolutely. We provide heavy duty plates, black plastic forks, napkins and heavy duty black serving utensils. We also provide food labels for each item ordered.

How much time must I provide to book a catering?
Preferably 5 days notice, but we will do our best if you call the day before or day of your event.

How do I confirm my order?
We require payment in full by cash or check OR a credit card on file. A $250 deposit is required on all full service events to reserve your date.

When do I finalize my guest count and menu choices?
We need your final guest count and menu changes 5 days before your event.

On BBQ packages, what is the portion size per person?
An average person eats about a pound of food per meal. Obviously, children and elderly eat less than a pound. Of course, teenagers and football players eat much more than a pound. So if you are feeding a teenage soccer team or a frat party you may want to order some appetizers or a couple extra trays of food.

We portion our packages about a 1.25 pounds per person. We go a little heavy to account for variance, so your first guest has the same experience and options as your last guest.
Remember, running out of food is bad and having leftovers for lunch tomorrow is awesome. The portion size is broken down as follows: 1/3 lb meat, 3/4 lb sides, and 1 bun or piece of cornbread per person.

Whats types of BBQ sauce do you have?
We have 3 types of BBQ sauce. Our House Sauce is a Texas Virginia Hybrid that is ketchup based with a little bit of heat and sweetness. Our Swayze Sauce is a spicy Carolina Style Sauce that is Mustard and Vinegar Based. The Cherry Bourbon Sauce is a sweet Memphis Style Sauce with a molasses base.

Do you have any vegetarian options?
Yes, a bunch! Our most popular option is our BBQ portabello, the meat eaters won’t even know its a mushroom. Other options include Macaroni and Cheese, Sweet Potatoes, Texas Caviar, Potato Salad, Southwest Slaw, Cole Slaw, Pasta Salad, Garden Salad, Southwest Salad, Cornbread, Hushpuppies, all Appetizers Platters, all Desserts and all of our BBQ Sauces. Our Cowboy Beans, Collard Greens, and Green Beans can be made vegetarian upon request.

Do you have any vegan options?
Yup. BBQ Portabello, Garden Salad with Balsamic Dressing, Fresh Fruit Platter, Grilled Vegetable Platter, Garden Vegetable Platter are all Vegan. If you don’t mind a little honey in your vegan diet, then our BBQ sauces and Texas Caviar are fine. Our Cowboy Beans, Green Beans, and Collard Greens can be prepare vegan at your request.

What items are gluten free?
All of our BBQ options and all of our sauces are gluten free. The only items on our menu that are not gluten free are Fried catfish, Macaroni and Cheese, Pasta Salad, Cornbread, Hushpuppies, Buns, Tortillas, and our Desserts.

What items are made with nuts?
Only our Pecan Pie and Peanut Butter Pie are made with nuts.

What is the cost of a full service event with staffing?
Staffing is charged at $25 per hour / per staff. Our Staff will completely set up your buffet, keep the venue clean, maintain the buffet, and assist the host with any other needs during the event. After the event, our staff will leave the venue just as clean or cleaner then when they arrived. The amount of staff needed depends on the size and complexity of your event. We provide consultation on all full service events and discuss in detail all the aspects you need DRR to be responsible for.

What does the 15% service cover? We charge a 15% service fee on all full service events. This service fee helps us cover numerous costs associated with your event. The most important cost being insurance. Our company and staff have extensive business and workers comp insurance to work on your premises, we can also provide and an extra level of insurance protecting your business upon your request, at no cost. The service fee also covers the rental of all of our catering equipment, disposables, serving equipment, consultation, credit card processing and travel costs. We require a $1500 minimum for full service staffed events.

How much does cost to have my food delivered and what does delivery include?
The Delivery Fee is priced from $25+ depending on distance traveled. Our delivery driver will completely set up your buffet, making the best use of space that you have provided. He/she will also set it up to make it as efficient as possible to serve your guests. We are also providing 3 types of BBQ sauce, food labels, plastic forks, heavy duty plates, napkins and all the serving utensils needed to serve your food. After the driver has set up the buffet to your satisfaction, he/she will go over the details of the order with you to insure its accuracy. 

How is the food kept hot during my event?
Our food is delivered in insulated food carriers and will remain at proper server temperature for approximately an hour, and remain warm for approximately another hour. If you are planning on serving for an extended period of time or have over 70 guests, we would suggest Chaffing Dish Sets. We can provide Chaffing Dish Sets for $12 a set and they will keep your food warm for 3+ hours. Each set includes two sternos, a water pan and a stand. Each stand can be reused multiple times. DRR provides chaffing dishes for all full service events.

Came here 2 days in a row! Yes, it is that good!